You have no idea how many times I have wanted to tell a guest that they are a bitch. But, unfortunately, if I do I would get fired and that’s just not happening. So I was giving directions to this woman on how to get to the local pharmacy. I told her to make a [...]
It’s my friends birthday celebration tonight and I am stuck at work. Yup. Have to work til midnight so I wouldn’t be able to join the festivities til 1am and by that time its not as much fun because your babysitting drunk people and to get caught up I would probably get sick. Boo. So [...]
Pit bull just checked in
Apparently, when you sit in the lobby, you are invisible to everyone else and common decency no longer applies. I had this group of 4 people, 2 guys 2 girls, who just met come into the lobby at 230am when the bar closed. They then started talking dirty and doing dirty things. One chick went [...]
That is what is being emailed out to us. First, the managers are getting mad because they think the front desk is being too lineant and getting the guests too much shit. i.e. the executive floor I guess my GM went up there and there was a lot people. So now we have to put [...]
Browser blocking when you are at work and are bored is like cock blocking when you are at a bar and are horny. Sometimes there aint shit else to do and you just want to facebook stalk someone, but ya can’t. FTBS. I can’t facebook, I can’t read fmylife, fuck I can’t even look at one of [...]
I had this guest call down because they wanted stationary paper and some envelopes. Thinking that they wanted like that little notepad in the rooms I told her sure, I can get some sent up, but she was on her way out and was just going to come by the front desk. So, she comes [...]
One of my manager’s got fired. Which one? The only one that fucking works! Now, I kind of saw this coming tho. My FOM (front office manager) had been like giving him shit lately, and it looked like pulling excuses out of his ass to yell out him. In addition, he was living with one [...]
There’s this regular guest that we had before we switched names. He’s older, probably in his 40s, super cute. Kind of has like that George Clooney vibe to him. So for this blog post we will refer to him as Mr. Clooney. Would totally do him. So, yes, I do have a crush on him. [...]
We had a guest at our hotel over the weekend. They had prepaid the room and tax through a 3rd party and chose to put down a cash deposit for their incidentals. First off, let me express my feeling on cash payment for 3rd party bookings or in general as their method of payment, I [...]
