Work Doesn't Suck

So I lag <— Most obvious statement ever. If anyone is surprised by this fact then that is a whole other issue.

Anyway.

Here I am again to continue on with Myths vs Facts and common Hotel misconceptions. This post I will be discussing:
1. Welcome to our Hotel! – You just arrived and find out your request for x was not guaranteed and you are SOL
2. “Sure you can do it, just type some code in your computer, press a buttons, and viola’s everyone’s happy” umm actually sir, my computer does not do magic and it doesn’t work like that
3. <Occasionally this is a continuation from #2> “But I am a ______ VIP (sometimes each letter is pronounced loudly and slowly). What do you mean there is no suite available for me? Don’t you care about my loyalty?”
4. <the real assholes typically continue with this, or this is a greeting to me> “I want to speak to your manager”
5.  And this is something a lot of people on twitter know about wonder: Why do hotels oversell their inventory (i.e. we have 400 rooms but guaranteed 415 rooms)? (more…)

Filed under: 3rd party, complaints, distress, FTBS, hell, reservations by Kelly Davis
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Working at the front desk, I hear a lot of hotel myths, that, honestly, seem kind of crazy and far fetched to me,  but then you hear the same misconception again and again you really start to wonder why people think that way, and I definitely want to set a few things straight.

***DISCLAIMER*** Now, I can only speak from personal experience. Every hotel, even within the same brand, is different. They have different outside contractors, different in hotel amenities, different various charges, whether it be Hi-Speed Internet, parking, etc, which clearly means they have different ways of handling certain situations and different standards, systems, policies, and whatnot. For the most part tho, things should stay pretty consistent. But again, with some of these ideas and concerns, you need to look at the hotel you staying at and make a judgement call. A motel 6 vs a Four Seasons are going to have views on proper up-keeping, how things are priced, etc.

I sent out an SOS to my twitter people to tell me about questions they had, things they heard, etc and taking in those responses, plus the ones I wanted to address, I came up with a solid 20 topics .. 20 topics, to me, is a post overload. Take that with I have blogged twice since June, I am dividing up this post into 4 posts and either daily or every other day (let’s be realistic, twice in 4 months, I clearly lag to epic proportions) I will put up a new blog post talking about 5 different topics.

If you have any questions that you don’t think I addressed (its okay to jump the gun, I might have it saved for a later post, but you never know), if you disagree on anything, if you have a personal experience that discredits anything I said (again please read the above disclaimer), if you think I didn’t discuss something clearly enough, or just not enough period, please let me know and I will do my best to tackle your inquiries. (more…)

Filed under: complaints, eviction, guests, hotel keys, housekeeping, parking, porn / sex, prostitutes, security by Kelly Davis
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The other day, this awesome chick, Stephanie, I know via twitter (follow her @geminitwin02) told me about this article she read in the Denver Post titled “Have you hugged your front desk clerk today?” by Christopher Elliott.

Obviously, being a front desk clerk, this intrigued me. I googled the article when I got home and found it, and was definitely not too pleased with what I read. (more…)

Filed under: annoying, billing, complaints, coworkers, FTBS, guests, hell, incidentals by Kelly Davis
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I got a really nice email about Work Doesn’t Suck today from a fellow blogger named Matt and he blogs about his love for neckties.

With father’s day coming up I wanted to share his father day post. . If you tweet you can also follow him @MattSchmoldt.

Filed under: spreading love by Kelly Davis
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Were you aware this weekend? lol

(more…)

Filed under: word of the day by Kelly Davis
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I’m not sure how this is work related .. but okay (more…)

Filed under: word of the day by Kelly Davis
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In the past 2 days I’ve seen 2 hookers at my work. (more…)

Filed under: guests, parking, porn / sex, prostitutes by Kelly Davis
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Tonight was freaking crazy! Not even gonna down play this one. My work kinda screwed me tonight, and not the way I prefer (more…)

Filed under: airlines, distress, guests, hell, security by Kelly Davis
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For people who have read my blog from the beginning, gone through certain tags, or are just loyal and/or bored probably has heard me talk about our airport parking lot that we own.

Well there’s another airport parking lot located across the street. We are not affiliated with it. (more…)

Filed under: parking, ppl reached @ 911 by Kelly Davis
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and it was awesome (more…)

Filed under: alarms & false alarms, annoying, complaints, creepy ass people, managers, parking, ppl reached @ 911 by Kelly Davis
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